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    Specjalista/Starszy Specjalista/Ekspert/Team Leader/Manager Obsługi klienta

    85%
    85%
    12,000zł / mies.
    Obsługa klientaAR/O2CTeam Leadership

    Dostępność
    Teraz
    Forma współpracy
    • Pełny etat
    Lokalizacja
    • Zdalnie
    • Katowice, Polska
    • Kraków, Polska
    • Wrocław, Polska
    Języki
    • PolskiPolski
    • EnglishEnglish

    Oferta

    Results-driven professional with solid knowledge of O2C process and over 8 years of experience in multinational SSC/BPO finance environments, specialising in AR/cash collection, billing operations, dispute management. Experienced in balance sheet reconciliations, account analysis and ensuring accurate and compliant financial reporting. Strong background in process improvement and automation (Alteryx) combining financial expertise with advanced Excel, Power Query and SAP S/4HANA skills. Proven success leading a 12-member international AR team, KPI Reporting & Performance Analysis, managing a USD 100M portfolio across multiple European territories and delivering a 50% DSO reduction through strategic collection initiatives with direct exposure to Senior Management and CFO-level stakeholders. I am seeking a position where I can leverage my experience to deliver top-tier customer service while further developing my skills. My attention to detail, analytical thinking, resilience under pressure, and commitment to continuous improvement make me a valuable team member. At the same time—being a person who sets high standards, acts with honesty and directness, yet remains capable of admitting mistakes, showing empathy, and viewing matters from the right perspective—I am also well-suited for a role as an effective leader. Please feel free to get in touch.

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