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DeutschExperienced Customer Service / Customer Success / Team Leader Professional Open to New Opportunities I have over 10 years of experience in customer service, client support, and building long-term customer relationships. I have worked in fast-paced environments focused on service quality, KPI achievement, and effective problem resolution. My experience includes: - Customer support mainly via email & phone - Handling purchase orders, order fulfillments as well as complaints and escalations professionally - Maintaining high customer satisfaction - Cross-functional cooperation with internal departments - Onboarding and training new employees - Improving customer service processes and efficiency Key strengths: - Excellent communication skills - Problem-solving mindset - Strong ownership and responsibility - Team-oriented attitude - Customer-focused approach Roles I am interested in: Customer Service Specialist / Senior Specialist / Team Leader Preferred work model: Hybrid / On-site Location: Warsaw Poland Availability: 3 months notice period Feel free to contact me to discuss potential opportunities.
