English
PolskiI enjoy building long-term relationships with customers and helping them get the most value from the tools they use. My experience combines customer support, technical problem-solving and process automation, allowing me to understand both customer needs and the technology behind the solution. Over the past several years, I've worked with B2B customers in fast-paced environments, resolving technical issues, improving communication processes and implementing no-code automation solutions. I have experience designing customer journeys, creating onboarding and follow-up workflows, integrating digital tools, and optimising customer communication to improve engagement and overall customer experience. I enjoy analysing problems, identifying root causes and finding practical, efficient solutions. I'm comfortable working cross-functionally, communicating with customers, and translating technical challenges into clear, actionable steps. I'm looking for a Customer Success, Technical Customer Success, Implementation or Customer Experience role where I can combine customer relationship management, problem-solving and my communication skills to help customers succeed while contributing to product and process improvements.
